Tuff Dogg Enterprises, Inc.
5371 North Lakeshore Rd.
Deckerville, MI 48427
1-866-TUFF-DOGG (toll free)
Monday - Friday: 8:00 a.m. - 5:00 p.m.
(Eastern Standard Time)
M-F 8 to 5
We offer discount pricing
on large quantity orders.
Give us a Call!
Tuff Dogg Policies
Sales Tax: State of Michigan Sales Tax
6% MI Sales Tax will be added to ALL shipments within the state, unless
proper documentation is provided PRIOR to shipment of merchandise.
Freight: Freight & Shipping Charges
ALL merchandise is FOB Shipping Point unless otherwise stated. Some
orders may qualify for reduced shipping costs. These are reviewed based
on manufacturers terms. You will be notified if your order meets these
guidelines. Most often we can ship via UPS or common carrier. If
item is oversized, freight will be determined upon order due to size and
weight restrictions and will be added before shipping.
Damages: Damaged Goods/Shortages
To protect your interest, it is imperative that you inspect and count
articles before accepting shipment. Damages or shortages should be
documented on the FREIGHT BILL. Feel free to contact us for assistance
in filing a claim. ICC REGULATIONS PLACE RESPONSIBILITY FOR FILING
CLAIMS WITH THE CONSIGNEE! Claims cannot be honored after one (1) month
from the date of shipment.
Returns: Merchandise Returns
No material may be returned without the written consent of Tuff Dogg, LLC.
Depending on the manufacturers policy, a ten to thirty (10 - 30%) percent
restocking charge and full outgoing and incoming freight charges will apply
to material accepted for return. There will be no restocking charge if
the merchandise is defective or the order was incorrectly filled.